Business Analyst

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : ServiceNow Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Business Analyst, a typical day involves examining the structure and operations of an organization to understand how its processes and systems function together. This role requires evaluating the existing business model and how it aligns with technological solutions. The day includes identifying the needs of customers, envisioning improved future states or solutions, and conducting thorough research to collect and integrate relevant information. Collaboration and critical thinking are essential to ensure that the organization s goals and technology are effectively synchronized to support business growth and efficiency. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead the analysis and documentation of business requirements to ensure clarity and alignment with project goals. - Facilitate communication between stakeholders and technical teams to bridge gaps and foster understanding. - Support junior team members by providing guidance and sharing knowledge to enhance their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow. - Strong analytical skills to evaluate business processes and identify areas for improvement. - Excellent communication skills to effectively interact with diverse teams and stakeholders. - Ability to translate complex business needs into clear technical requirements. - Experience in process mapping and workflow design to support system integration. - Problem-solving aptitude to address challenges and propose practical solutions. Additional Information: - The candidate should have minimum 7.5 years of experience in ServiceNow. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.