Engineering Manager - Golang [Telesales]

We are looking for an Engineering manager to lead our Telesales team. This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result. This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation. Challenges that await you: Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed Develop talents: provide feedback, enable growth for colleagues, support the team, and mentor Overseeing team performance, ensuring on-time project delivery aligned with business goals Solving complex challenges and ensuring high-quality solutions Shaping the architecture, design, and implementation of backend services in Golang What makes you a great fit: 1+ years of experience managing engineering teams in fast-paced settings, preferably fintech with Go stack Hiring, development, performance, and delivery management and strong skills in cross-functional collaboration and the ability to build partnerships A strong technical background and development experience, enabling you to participate in architectural discussions and validate the team's technical solutions 4+ years of experience as a Go developer Comfort operating with loosely defined business requirements — able to set priorities independently and defend them with clear reasoning B1 or higher English level for effective communication with an international team Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Cyprus, Serbia, Georgia, Spain— with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies