Refund Policy
Last updated 20 October 2026
NextKnock's paid plans are paid once by UPI, in rupees, for 1 or 3 months. We check each payment by hand and then switch your plan on. Here is exactly when you can get your money back, in plain words.
Do plans renew automatically?
No. You pay once by UPI for 1 or 3 months and nothing is ever charged again. When the period ends you go back to the free plan, and nothing is deleted.
Can I get a full refund?
Yes, if you ask within 48 hours of your plan being activated and you have used fewer than 5 paid-only actions in that time. A paid-only action is anything your free plan would not have allowed: for example an AI-written email, HR lookup, Ask AI search, tailoring, interview prep, ATS check or cover letter beyond the free limits, sending more than the free daily limit, a second sending Gmail, or an Auto send batch. Your plan is switched back to free when the refund is made.
What if I've used the plan more than that, or it's been longer?
Then there is no refund for the current period. The plan stays active until its end date, and it never renews, so you are not charged again.
I paid twice, or paid by mistake. What happens?
Duplicate or accidental payments (for example the same UTR twice, the wrong amount, or a payment you didn't mean to make) are refunded in full. Send us the UTR of the extra payment.
I paid but my plan wasn't activated. Can I get my money back?
Yes. Usually activated within 2 hours, 9am–11pm IST; always within 24 hours. If your plan still isn't on 48 hours after you submitted the payment, you can ask for a full refund instead.
How do I ask for a refund?
Email jayeshname6@gmail.com from the email you signed up with. Include the UTR (12-digit UPI transaction ID), the amount and the date you paid. We reply within 2 working days.
How and when is the money returned?
By UPI, to the same UPI account the payment came from, within 7 working days of the refund being approved. We don't refund in cash, to a different account or as credit.
What about gift plans?
A gift is refundable on the same terms while its code hasn't been redeemed. Once your friend has redeemed it, it counts as activated on their account.
Contact
Refund requests and payment questions: jayeshname6@gmail.com.
See also our Pricing, Terms of Service and Privacy Policy.