Cyber Security Specialist - Zscaler

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role The Cyber Security Specialist – Zscaler is responsible for the implementation, administration, optimization, and support of Zscaler security platforms within a global enterprise environment. The role serves as a Subject Matter Expert (SME) for cloud-delivered security, Zero Trust Network Access, Secure Web Gateway, and secure internet access solutions. The specialist will collaborate with security, network, identity, and infrastructure teams to enhance the organization's cybersecurity posture, ensure policy compliance, and provide technical leadership for Zscaler-related initiatives and operational support. Key Responsibilities The individual will be responsible for designing and maintaining Zscaler security policies, supporting complex incident resolution, driving platform improvements, and ensuring the availability, performance, and effectiveness of Zscaler technologies. The role also requires participation in security transformation projects, technology integrations, governance activities, and mentoring of junior security professionals. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good What you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills & Experience 10 years of experience in Cyber Security, Network Security, or Infrastructure Security. 7+ years of hands-on experience with Zscaler technologies. Bachelor's degree in computer science, Information Technology, Cyber Security, or related discipline. Strong experience with: Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) Zscaler Client Connector Secure Web Gateway (SWG) Zero Trust Architecture URL Filtering and SSL Inspection Data Loss Prevention (DLP) Cloud Security Controls