Agency Lending - Collateral & Settlements - Manager

State Street · Mumbai, India

Mumbai, India8–10 yearsPosted 25 Sept 2026Last checked 21 Oct 2026

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About the role

Who we are looking for An experienced operation manager for the SSGM India COO organization with a proven record of managing processes and large teams in the area of securities lending, mark to market, SBL, Corporate actions, Settlements of FI or Equity and Collateral management. Why this role is important to us  The team you will be joining is a part of State Street Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit. As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What you will be responsible for As Agency Lending - Collateral & Settlements -Manager, you will Position Responsibilities Processes high volume of international loans, Recall returns, Equilend & Non-Equilend Broker Returns daily adhering to established procedures and controls; monitors and resolves pending and failing aged Returns. Contract Compare, Billing, etc Interacts with traders, client management, fund group(s) and counterparts regarding discrepancies if any Executes instructions to receive or deliver securities from counterparties. Ensure that your team meets the agreed SLA, KPI and KRI and evidence of the same documented every day. Reviews contract compare records, DDA’s to validate positions with each counterparty. Assists business area with inquiries pertaining to transactional activity; coordinates response with traders, corporate actions staff and other internal teams. Ensure timely resolution of counterparty issues including pricing problems, quantities of loans and borrows, etc. while keeping management informed of any potential issues. Identifies and analyzes operations risks related to current and potential business and recommends procedural changes/improvements as needed Understand end to end of the process (including new ones) and contributes to process improvement ideas highlighting any  potential process risk to the managers Demonstrates effective risk management skills – capture and communicate probability and impact to key stakeholders, ensure appropriate mitigation strategies are agreed. The Manager is expected to display the following Managerial qualities: Demonstrate ‘Risk Excellence’ culture in your behaviour and nurture the same ethos within the team, encouraging an environment of openness and transparency that fuels effective challenge, debate and open discussion. Establish and nurture a culture of individual and collective ownership at the ‘captive’ giving all staff a clear sense of both responsibility and accountability. Develop effective working relationships with all SSGM staff at all levels across all locations

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