Associate Consultant - Intern

Job Description: About the Role Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation. The Associate Consultant – Intern is an entry-level, customer-facing consulting position within the Professional Services team. You will learn to implement enterprise software solutions for maritime customers, gain hands-on experience in software configuration and integration, analyze business processes, and work under the supervision of senior consultants and project managers. Job Description & Responsibilities As an Associate Consultant Intern, you will: Enterprise Software Implementation: Assist in deploying Kaleris’ software solutions for maritime and terminal operations customers. Issue Verification & Case Creation: Verify customer issues in test systems, create clear cases with the necessary steps and documentation using Salesforce or equivalent systems, and support rapid issue resolution by developers. System Analysis & Configuration: Analyze, configure, and help integrate systems as directed to achieve required results for client-specific needs. AI-Enabled Consulting Support: Use approved artificial intelligence and generative AI tools to support documentation, requirements analysis, issue triage, test-case preparation, knowledge retrieval, and other consulting activities. Validate AI-generated outputs and apply sound judgment before using them in customer or project work. Relationship Building: Develop effective working relationships with both customer contacts and Kaleris team members. Professional Communication: Listen actively and communicate effectively with customers, peers, and stakeholders, maintaining professionalism under pressure. Ownership of Issues: Take responsibility for assigned customer issues, ensuring regular follow-up and status updates until completion, with support from Senior Consultants. Continuous Learning: Quickly ramp up on products, industry practices, and approved AI-enabled consulting tools using documentation, mentoring, and hands-on assignments. Team Collaboration: Support team activities and contribute to project deliverables as directed, demonstrating a detail-oriented and self-motivated work style. Requirements & Qualifications Essential Currently in university, for example studying Industrial Engineering, Business, Computer Science, or a related discipline, with exposure to logistics, manufacturing, or related internships. Solid software technical abilities, including requirements, configuration, integration, or software development fundamentals.