Business Training Manager

Be the First to Apply Job Description Business Training ManagerJob Title: Business Training Manager Business: PCH Business within PPL Department: Sales / Sales Capability Reports To: Head – Sales Capability / Business Training Location: Thane / Mumbai Band: 2A1. Job Purpose Drive sales capability and frontline productivity through structured training, induction, assessment and capability-building interventions across TSO, ASO, SS, SM, SO/ASE, promoters and other relevant stakeholders. The role will translate business priorities into targeted learning interventions and track their impact on field capability, productivity, sales execution and employee retention. 2. Key Stakeholders Internal Sales Leadership – Zonal / Regional / Area Sales HR / HR Business Partners Sales Excellence / Sales Operations Business & Category Teams Total Rewards / Talent & Learning HR Analytics External Training partners / facilitators Promoter agencies / third-party partners Learning and assessment partners 3. Essential Qualification Graduate degree in any discipline; MBA / PGDM in HR, Sales, Marketing or L&D preferred. Relevant certification in Learning & Development / Sales Capability would be an advantage. 4. Relevant Experience 6–10 years of experience in Sales Training, Sales Capability, Learning & Development or Field Force Development, preferably in FMCG, Pharma, Consumer Healthcare or similar businesses. Experience in managing frontline sales capability across multiple levels and geographies. Strong understanding of induction, assessments, field productivity and capability-building. Experience of linking learning interventions to business outcomes. Exposure to digital learning platforms, dashboards and learning analytics preferred. 5. Key Roles & Responsibilities A. Sales Capability & Training Strategy Develop and execute the annual Business Training & Capability calendar aligned to business priorities. Identify capability gaps and design targeted interventions across frontline and managerial roles. Strengthen the Piramal Sales Academy / Sales Training Power Brand and monthly capability agenda. B. Induction & Certification Own the end-to-end training and certification journey for new frontline employees. Drive timely induction, assessments and field readiness. Partner with Sales Coaches, ABMs and business leaders to ensure effective on-the-job application. C. Field Capability & Productivity Drive improvement in Field Capability Score and frontline productivity through targeted interventions. Build capability across critical selling and execution areas including WS handling, product / category knowledge and field execution. Track impact through pre- and post-training assessments and business metrics. D. Promoter & Third-Party Capability Own the annual promoter training calendar across agency and third-party workforce. Drive interventions to improve promoter productivity, consistency and selling effectiveness. E. Business Process & Commercial Capability