Cloud Platform Engineer

Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Senior Intune/MECM Administrator, a typical day involves managing and supporting Microsoft Intune and MECM/SCCM infrastructure across enterprise environments. The role includes administering endpoint enrollment, device compliance, configuration profiles, application deployments, Windows Autopilot, patch management, Windows servicing, and co-management capabilities. The administrator provides advanced 3rd-line technical support, owns EUC incidents and problems through resolution, and works closely with internal teams and third-party vendors to troubleshoot complex endpoint issues. The role also involves supporting Modern Workplace initiatives, contributing to migration and transformation projects, developing technical documentation, and providing advisory support to customers on endpoint management and security strategies. Roles & Responsibilities Expected to perform independently and become an SME in Microsoft Intune and MECM/SCCM technologies. Own and manage EUC incidents and problems, providing 3rd-line technical support through successful resolution. Administer and support Microsoft Intune infrastructure, endpoint enrollment, device compliance, configuration policies, and application management. Manage Windows Autopilot, Auto-Enrollment, Hybrid Azure AD Join, co-management, and modern endpoint provisioning solutions. Administer MECM/SCCM infrastructure, including Distribution Points, Management Points, SUP, WSUS, collections, applications, packages, task sequences, and client health. Manage software updates, patch deployment, Windows servicing, OSD, and application deployments across enterprise endpoints. Troubleshoot complex Intune, MECM/SCCM, Windows client, enrollment, application, policy, and compliance issues using appropriate logs and diagnostic tools. Configure and maintain device compliance policies, configuration profiles, security policies, VPN, Wi-Fi, email, device restrictions, and custom scripts. Support Conditional Access, DLP, Exchange integration, certificate-based authentication, NDES, and SCEP deployments. Manage application deployment across Windows, iOS, Android, and macOS platforms using appropriate application formats and deployment methods. Collaborate with Microsoft and third-party vendors for advanced troubleshooting, escalation management, and resolution of critical incidents. Support Modern Workplace initiatives by providing technical advisory services, migration roadmaps, business cases, and implementation strategies.