Data Acquisition and Reconciliation Operations, Officer

Who we are looking for In this role, you will work with State Street teams from around the globe to lead Reconciliation team supporting State street Middle Office and back office services. You will have responsibility to oversee and deliver all day-to-day deliverables of the Reconciliation management team in a fast-paced, flexible and exciting environment. The role will need to initiate and develop good communication and interpersonal relationship with business operations teams and IT and to maintain the high level of service that is currently being provided to all the clients. Why this role is important to us This is a varied operational and managerial position with a senior level of responsibility within the Reconciliation team. This Reconciliation Officer/Assistant Vice President acts as a Primary contact point for all internal/external clients. The team is responsible performing Cash, Position and Non-Core reconciliation and support various functional teams to resolve the exception within SLA. The candidate should be a hands on manager who is required to ensure the teams under their responsibility undertake delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to manager for best resolution. What you will be responsible for Oversee and provide day to day management of Reconciliation Management team for responsible Reconciliation unit/client Drive Reconciliation process excellence though proactive management of the exception lifecycle Responsible for service delivery and client sentiment, including direct client contact Support a strong risk management and control environment Broad and in-depth understanding of standards, methodologies, processes, systems and technology necessary to support investment management operations. Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement. Liaise with colleagues in region or divisions globally where required for client issue resolution Perform an review function of Reconciliation process to identifying operational trends, issues and areas for improvement. Perform work independently within scope of established guidelines and according to specific procedures. Support and proactive manage on Client Change Request items impacting the Enterprise processes and Operating Models Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution. Provide guidance, support and development opportunities to the members of your team Excellent analytical skills and ability to analyze on the spot. What we value Extensive asset management experience, including investment operations, reconciliations and fund accounting. Broad and in-depth understanding of the asset management industry, gained through working in a variety of asset management disciplines.