Financing Solutions Prime Services, Manager

Who we are looking for An experienced operation manager for the SSGM India COO organization with a proven record of managing processes and large teams in the area of securities lending, mark to market, SBL, Corporate actions, Settlements of FI or Equity and Collateral management. Why this role is important to us The team you will be joining is a part of State Street Global Markets India COO (SSGM) which is transforming our operating model that provides support to sales and trading desks across all regions EMEA, APAC and North America 24/6. Statestreet is one of the largest agents lenders in the world, with over 40 years of experience and more than 250clients across multiple global markets. Our depth of lendable assets and strong market position provides more trading opportunities When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What you will be responsible for As Financing Solutions Prime Services, Manager you will Position Responsibilities Processes high volume of international loans, Recall returns, Equilend & Non-Equilend Broker Returns daily adhering to established procedures and controls; monitors and resolves pending and failing aged Returns. Contract Compare, Billing, etc Interacts with traders, client management, fund group(s) and counterparts regarding discrepancies if any Executes instructions to receive or deliver securities from counterparties. Ensure that your team meets the agreed SLA, KPI and KRI and evidence of the same documented every day. Reviews contract compare records, DDA’s to validate positions with each counterparty. Assists business area with inquiries pertaining to transactional activity; coordinates response with traders, corporate actions staff and other internal teams. Ensure timely resolution of counterparty issues including pricing problems, quantities of loans and borrows, etc. while keeping management informed of any potential issues. Identifies and analyzes operations risks related to current and potential business and recommends procedural changes/improvements as needed Demonstrates effective communication skills (written and verbal) – ensuring key stakeholders are regularly appraised on progress relative to milestones & escalates issues requiring attention appropriately Ensure trades that fall out of the STP process are highlighted, tracked and remediated where appropriate Understand end to end of the process (including new ones) and contributes to process improvement ideas highlighting any  potential process risk to the managers Demonstrates effective risk management skills – capture and communicate probability and impact to key stakeholders, ensure appropriate mitigation strategies are agreed.Works collaboratively across SSGM Globally on key initiatives.