Purchasing/Procurement Associate III

Job Description About the Role: As a Senior Purchasing & Procurement Associate, you will leverage specialized skills to handle a range of procurement activities, ensuring optimal sourcing, and maintaining robust relationships with suppliers. This role involves evaluating non-standard procurement issues and contributing to efficient procurement strategies. You will be a vital part of the team, enhancing procurement operations and supporting strategic purchasing initiatives. Roles & Responsibilities: Key accountabilities: Calendar planning & renewal  Work on transactions for assigned sub-function such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.   Create & review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs. Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times. Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation. Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams. Coordinate with requesters, approvers, suppliers, Finance, and other internal teams to resolve purchasing queries and transaction issues. Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements. Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates Maintain accurate procurement records, documentation, and audit trails. Monitor open requisitions and purchase orders, follow up on pending actions, and escalate delays or process bottlenecks. Support reporting, process improvement initiatives, and continuous optimization of procurement operations. Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards. Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution. Key competencies Hands-on experience with Coupa and/or other procurement or ERP tools such as Ariba, SAP, or Oracle. Understanding of purchase requisition, purchase order, supplier onboarding, catalog, and procurement helpdesk processes. Strong attention to detail and ability to process transactions accurately within defined timelines. Strong analytical and problem-solving ability with a focus on practical solutions and results. Knowledge of procurement policies, controls, and customer service processes. Ability to collaborate, build trusted relationships, and drive action across stakeholders, suppliers, and cross-functional teams. Strong process acumen and a continuous-improvement mindset. Ability to prioritize multiple requests and work effectively in a team environment.