Salesforce Technical Delivery Manager

What success looks like in this role: 1. Salesforce Technical Skills Strong knowledge of the Salesforce platform Experience with: Apex Lightning Web Components (LWC) Aura Components Visualforce SOQL and SOSL Salesforce Flows Approval Processes Validation Rules Custom Objects and Fields Experience with Salesforce APIs (REST, SOAP, Bulk, Streaming) Integration with external systems Experience with Salesforce DX (SFDX) Git version control CI/CD pipelines Packaging and deployment strategies 2. Salesforce Clouds Knowledge of multiple Salesforce products, such as: Sales Cloud Service Cloud Experience Cloud Marketing Cloud (preferred) CPQ (preferred) Field Service Data Cloud (increasingly valuable) 3. Architecture & Design Solution architecture Enterprise integration patterns Data modeling Security model Sharing rules Role hierarchy Governor limits optimization Performance tuning Scalability planning 4. Leadership Skills Leading Salesforce development teams Mentoring developers Code reviews Technical decision-making Resource planning Hiring and interviewing Conflict resolution Performance management 5. Agile & Delivery Management Agile/Scrum methodologies Sprint planning Backlog grooming Estimation Risk management Release management DevOps best practices Cross-functional collaboration 6. Business & Stakeholder Management Gathering business requirements Translating business needs into technical solutions Working with business analysts Client communication Executive presentations Managing stakeholder expectations 7. Integration Experience Hands-on experience integrating Salesforce with: ERP systems (e.g., SAP, Oracle) Middleware platforms Payment gateways Identity providers (SSO, OAuth) External REST/SOAP services 8. Data Management Data migration Data Loader ETL tools Data quality Duplicate management Backup and recovery Large data volume (LDV) strategies 9. DevOps Skills Git GitHub/GitLab/Bitbucket Jenkins Copado Gearset AutoRABIT Azure DevOps GitHub Actions 10. Security & Compliance Salesforce security model Profiles and Permission Sets Permission Set Groups OAuth SAML MFA Shield Compliance awareness (GDPR, HIPAA, etc., as applicable) 11. Certifications (Highly Valued) Common certifications include: Salesforce Certified Administrator Salesforce Platform App Builder Salesforce Platform Developer I Salesforce Platform Developer II Salesforce Advanced Administrator Salesforce JavaScript Developer I Salesforce Sharing and Visibility Architect Salesforce Integration Architect Salesforce Application Architect Salesforce System Architect Salesforce Certified Technical Architect (CTA) (elite level) 12. Soft Skills Leadership Strategic thinking Problem-solving Decision-making Communication Negotiation Coaching and mentoring Time management Team building Customer-focused mindset Nice-to-Have Skills AI capabilities (Salesforce Agentforce, Einstein) MuleSoft Tableau CRM strategy Enterprise architecture Multi-org strategy AWS or Azure integration