Senior End User Hardware Subject Matter Expert (SME)

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Senior Hardware End User Analyst 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role: We are seeking a highly skilled Subject Matter Expert (SME) with deep technical expertise in end-user hardware and global asset management practices. This role requires hands-on experience with managing enterprise-level hardware environments and be a technical authority for end-user hardware, including laptops and desktops. Deep technical knowledge of PC and desktop hardware, current protocols, operating systems, and industry standards. Provide advanced troubleshooting and root cause analysis for hardware across diverse. Supporting global team with a specific focus on international locations (outside North America). Supporting the selection of global hardware catalogs. Maintaining the health and accuracy of our Hardware Asset Management Inventory. Supporting the testing and implementation of new hardware models. Participating in projects around the identification and automation of key operational activities with a focus on reducing friction in IT Processes and improving client satisfaction. Working with internal customers to determine and validate hardware specifications.