Senior Workday Support Analyst

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Senior Workday Analyst serves as a subject matter expert for Workday Recruiting and supports Talent Management and Performance processes across the organization. This role partners closely with Global Talent, HR, HR Operations, and business stakeholders to maintain and optimize Workday configuration, improve process efficiency, and deliver a consistent user experience throughout recruiting, talent, and performance workflows. The position plays a key role in supporting system enhancements, resolving complex issues, ensuring data integrity, and implementing scalable solutions that support global talent acquisition and talent management initiatives. Responsibilities may include the following and other duties may be assigned: Serve as the functional subject matter expert for Workday Recruiting configuration, support, and process optimization. Configure and maintain Workday Recruiting business processes, condition rules, notifications, questionnaires, candidate stages, disposition reasons, approval routing, and related recruiting setup. Support end-to-end recruiting workflows, including requisitions, approvals, job postings, candidate management, interviews, offers, pre-hire activities, and duplicate candidate resolution. Partner with Talent Acquisition, HR, HR Operations, and business stakeholders to gather requirements and implement scalable Workday solutions. Troubleshoot and resolve complex production issues, process failures, and system defects through root cause analysis and sustainable resolution. Triage and resolve ServiceNow cases while providing ongoing production support. Maintain recruiting-related configuration, including offer letter templates, communication templates, application settings, and evergreen requisition setup. Support Workday Talent Management and Performance processes, including review cycles, workflow routing, notifications, talent reviews, calibration activities, and related configuration updates. Assess, test, document, and validate Workday feature releases and configuration changes. Ensure configurations align with governance, compliance, process consistency, and data integrity requirements while identifying opportunities to simplify workflows and improve user experience. Required Knowledge and Experience: Must have Bachelor's degree from a recognized university,