Specialist, Implementation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Implementation Overview: • The CIS Testing Team tests Mastercard products and services with financial institutions enabling production electronic payments globally. • CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging. • The role ensures accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions. • Provides the ability for customers to test new Mastercard Release code. • Accommodates testing whenever financial institutions and other organizations make changes on their systems. • Do you enjoy learning new technology? • Do you like working with customers toward a common goal? • Have you ever performed a consultative role? Role • Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution. • Provide testing expertise and support to Mastercard customers for all products and services. • Act as processing implementation advisor, to customers’ processing support staff. • Provide guidance to execute all necessary processing implementation activities. • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products). • Define, create, maintain and document standard and non-standard key customer processing implementation processes. • Provide training to CIS organization, other Mastercard organizations and the customer. All About You • Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. • Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Intermediate payment transaction processing and industry business principles knowledge. • Ability to interact with the customer, Sr. and Executive management. • Good verbal and written communication skills with ability to leverage these skills in a teaching environment. • Ability to support and drive change in a technical work environment. • Ability to multi-task covering multiple projects and products. • Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus. • Fluent in English is a must.