Third Party Risk and Vendor Management Lead - Vice President

Citi · 2 Locations, India

2 Locations, IndiaSeniorPosted 22 Oct 2026Last checked 22 Oct 2026

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About the role

People Manager & Business Activity Owner (BAO) - Center of Excellence Introduction We are establishing a new Business Activity Owner (BAO) Center of Excellence (CoE) and are seeking a strong, strategic leader to build and guide one of its core teams. This is a "dual-hat" People Manager role responsible for leading, developing, and inspiring a team of BAO professionals while also managing a portfolio of Technology & Business Enablement’s (T&BE) third-party relationships. This role requires an experienced leader with a strategic mindset, strong business acumen, and the ability to thrive in a high-pressure, constantly evolving environment. Success in this position depends on sound judgment, accountability, effective decision-making, and a commitment to developing talent. The role also requires balancing operational excellence with people leadership, fostering both high performance and a culture that supports professional growth and healthy work-life integration. Leadership & Management Responsibilities As a People Manager within the CoE, your primary responsibility is to your team. We have high expectations for our leaders, and you will be accountable for: Team Leadership & Development: Lead, mentor, and develop a team of BAO professionals. Foster a culture of high performance, continuous improvement, and professional growth. Strategic Vision: Develop and execute a strategic vision for your team, proactively identifying opportunities for optimization and aligning with the ever-changing technology and vendor strategy. Financial Oversight: Manage financial tasks and budgets related to your team and vendor portfolio. Resilience & Adaptability: Handle pressure with composure and guide your team through a dynamic and ever-changing environment. Empathetic Leadership: Be present and attentive to your team's success, actively promoting a healthy work-life balance and ensuring their well-being. Ownership & Accountability: Demonstrate strong professional intelligence and the ability to think independently. You will be expected to make decisive calls and own the outcomes, learning and iterating from both successes and failures. Business Activity Owner (BAO) Responsibilities In addition to your leadership duties, you will act as the designated BAO for a select portfolio of vendor relationships. You will be hands-on in executing the end-to-end responsibilities for these critical suppliers. Onboarding & Due Diligence Define Business Needs: Collaborate with internal teams to clearly define business requirements for engaging a third-party. Risk Assessment: Initiate and complete the Inherent Risk Questionnaire (IRQ) to determine the risk profile of the relationship. Engage Sourcing: Partner with Sourcing to conduct sourcing events and select the appropriate third-party. Coordinate Due Diligence: Manage the comprehensive due diligence process with various control assessment groups.

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