Banking App support engineer

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Application Support engineer to provide L1/L2 24/7 banking and payments application support experience in banking domain, analyze, debug & resolve production issues. Strong Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution, fine tuning, root cause analysis, scripting and automation skills Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. ​ Required Technical and Professional Expertise:  5 to 10 years experience in providing L1/L2 application support for payment systems UPI, NEFT/RTGS, ATM, DCMS, 42CS, Getepay and Fraud risk management applications Should have a very good understanding of Recon, batch processes, Core banking systems etc Should have knowledge on s like Flexcube Retail (FCR) India banking system, Onboarding Systems, Lending, Internet Banking, Mobile Banking, Payments, CRM etc Should have good exposure to customer onboarding process, KYC, API integration, workflows etc Should be able to write complex SQL queries, mapping tables from source to target systems Knowledge in banking domain, especially for India specific requirements. Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams Job location: Thrissur/Cochin/Kerala Preferred Technical and Professional Experience Software Engineering Life Cycle deliverables for banking projects