Forward Deployment Engineer

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role At Kyndryl, we deploy AI innovation where it creates the greatest real-world impact. As a Forward Deployed Engineer, you will collaborate directly with customers to solve complex challenges, shaping solutions that redefine industries. You will be empowered to work at speed, supported by a global AI ecosystem, and play a pivotal role in delivering outcomes that matter. This position operates within our triad delivery model, where engineering, consulting, and product expertise come together to drive transformative results for customers. This is not traditional consulting or pure software engineering; it is a hybrid role designed for the complexities of real-world AI deployment, with accountability for outcomes not just code. You will blend deep engineering expertise with consultative engagement to deliver tailored solutions that drive measurable business value. Operating in dynamic environments and working closely with customer teams - often on-site - you will scope, prototype, and deploy solutions at pace. Technologies include Generative AI, Agentic AI architectures, and multi-agent ecosystems, with insights continually fed back into Kyndryl’s platforms and frameworks to accelerate future deployments. If you are motivated by solving complex problems, excel in direct customer engagement, and aspire to shape the future of enterprise AI, this role is designed for you. Key Responsibilities •Customer Engagement & Solution Integrity: Partner with customers to understand business challenges and translate them into high‑quality, fit‑for‑purpose technical solutions, prioritising the right outcome over the fastest one. •Rapid Prototyping: Build and iterate custom AI solutions tailored to customer needs, leveraging agentic AI frameworks. •Ownership, Deployment & Partnership: Own delivery end to end, from scoping to production. Working as part of the customer team to engineer and deploy production‑ready solutions that drive adoption and measurable business outcomes. •Optimisation: Troubleshoot and enhance system performance, scalability, and reliability. •Field Intelligence: Systematically capture deployment learnings, document best practices, and proactively share insights to inform enhancements to Kyndryl’s core platforms and frameworks. •Continuous Learning: Adapt quickly to emerging technologies and evolving customer requirements by engaging in ongoing professional development.