Forward Deployment Engineer

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role At Kyndryl, we deploy AI innovation where it creates the greatest real-world impact. As a Forward Deployed Engineer, you will collaborate directly with customers to solve complex challenges, shaping solutions that redefine industries. You will be empowered to work at speed, supported by a global AI ecosystem, and play a pivotal role in delivering outcomes that matter. This position operates within our triad delivery model, where engineering, consulting, and product expertise come together to drive transformative results for customers. This is not traditional consulting or pure software engineering; it is a hybrid role designed for the complexities of real-world AI deployment, with accountability for outcomes not just code. You will blend deep engineering expertise with consultative engagement to deliver tailored solutions that drive measurable business value. Operating in dynamic environments and working closely with customer teams - often on-site - you will scope, prototype, and deploy solutions at pace. Technologies include Generative AI, Agentic AI architectures, and multi-agent ecosystems, with insights continually fed back into Kyndryl’s platforms and frameworks to accelerate future deployments. If you are motivated by solving complex problems, excel in direct customer engagement, and aspire to shape the future of enterprise AI, this role is designed for you. Key Responsibilities Owns client relationship, scoping, delivery assurance, escalation, and team coordination across FDE squads for AI solutions Sets technical direction, advise C-suite, shape strategy, lead multiple squads Interacts with Client teams, understand the requirements, datasets to determine and refine objectives. Contribute to building the solution and own the end-to-end technical delivery of workstreams including Hands-On delivery of Agentic AI solutions Continuously monitor progress and measure alignment with expected customer outcomes.  Design agentic AI Solutions and facilitate the orchestration of agents through workflows to automate client processes. Set up agentic ingestion, builder, and catalogue pieces, then operate on customer stacks to cut time‑to‑value. Evaluate and choose the models with respect to client’s requirements. Deploy and support Agentic AI solutions in client environments. Mentor FDEs on potential solutions and contribute to their upskill.  ​ Your Future at Kyndryl