Lead Business Process Engineer (Process Automation) - Officer

Who we are looking for We are seeking a hands-on process and knowledge engineer to join Alpha Intelligence, State Street’s AI & Automation Center of Excellence for Alpha Implementations. You will help transform complex processes end to end — understanding how work is done today, designing simpler future-state processes, and enabling automation and AI solutions that improve speed, control and client outcomes. The ideal candidate is analytical, structured and delivery-focused, comfortable working directly with subject-matter experts, and able to own a workstream of process discovery and documentation end to end with limited supervision. Why this role is important to us Alpha Intelligence goes beyond documenting processes — we redesign how Alpha implementations are delivered. This role connects process discovery, future-state design, automation and AI, implementation and continuous improvement. About the team — Alpha Intelligence Alpha Intelligence is State Street’s AI & Automation Center of Excellence for Alpha Implementations — the team rewiring how the industry’s first front-to-back platform gets delivered. We turn the deep expertise locked inside our implementation teams into engineered processes, governed knowledge and intelligent agents that cut manual effort, compress client go-live timelines and make every implementation faster and more predictable than the last. We operate as one global team across the US, UK, Europe, India and APAC, combining process engineering, automation delivery, AI platform engineering and responsible-AI governance under a single roof. We work on real client implementations, not pilots that sit on a shelf — what we build is adopted, measured and scaled. If you want to shape how AI is applied to one of the most complex delivery landscapes in financial services, this is the team to do it in. What you will be responsible for Conduct process discovery through interviews, shadowing, walkthroughs and system observation with implementation and operations subject-matter experts. Own end-to-end process transformation for assigned workstreams, from discovery and future-state design through implementation, adoption and continuous improvement. Map and assess current-state processes, including handoffs, systems, data, controls and exceptions, to identify root causes, effort, risk and friction. Design simpler, standardized future-state processes that improve controls and use the right mix of people, process, data, automation and AI. Structure and tag content for search, RAG and agent use, ensuring knowledge assets are discoverable, accurate and maintainable. Validate process and knowledge assets with subject-matter experts, manage signoffs and maintain version control. Prioritize redesign, automation and AI opportunities, and define the expected benefits and success measures. Turn approved future-state designs into clear requirements and implementation plans, working with automation, AI, technology, operations and change teams.