Lead Devops Engineer

Role Summary The Network Product Services DevOps group is looking for skilled DevOps Engineers to join our growing team. As a DevOps Engineer, you will play an important role in building, deploying, and maintaining network automation software products. You will work closely with developers, architects, site reliability engineering, operations, and IT security teams to ensure our systems are robust, scalable, and secure. A key focus of this role is implementing agentic workflows and AI-driven automation to enhance our DevOps pipelines, including intelligent ticket triage, automated incident response, and self-healing infrastructure capabilities. This role requires a combination of strong technical expertise in DevOps practices and networking fundamentals, along with a dedication to providing reliable incident support for our production systems. What You'll Be Doing CI/CD & Automation • Design, implement, and maintain CI/CD pipelines to automate build, test, and deployment processes for network automation products • Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform, Helm charts, CloudFormation, and Ansible • Automate infrastructure provisioning, configuration management, and application deployments • Continuously improve automation coverage to reduce manual intervention and increase system reliability Cloud Infrastructure & Operations • Deploy, manage, and optimize cloud infrastructure on Azure, AWS, or GCP platforms • Manage containerized workloads using Kubernetes and Docker, ensuring high availability and scalability • Implement monitoring, logging, and alerting solutions using tools such as Prometheus, Grafana, and Datadog • Collaborate with security teams to implement and maintain security best practices across all infrastructure Network Operations & Support • Support network automation software products, understanding the relationship between DevOps infrastructure and network components • Fix and resolve issues related to network automation platforms and their integration with underlying infrastructure • Participate in 24x7 on-call rotation to provide incident support for production systems • Respond to and resolve production incidents, conducting root cause analysis and implementing preventive measures • Document runbooks, standard operating procedures, and post-incident reports Teamwork & Continuous Improvement • Work closely with software development teams to ensure smooth integration and deployment of applications • Collaborate with SRE and operations teams to improve system reliability and performance • Participate in Agile ceremonies and contribute to sprint planning and retrospectives • Stay ahead of with emerging DevOps technologies, tools, and guidelines What You'll Bring Required Qualifications • Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field • validated experience in DevOps, Site Reliability Engineering, or related roles