Lead Network & Security Domain

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role This role will be responsible for the strategy, governance, operational excellence, availability, security posture, and transformation of a complex global network environment comprising approximately: 2,000+ Network Devices (Routers, Firewalls, Core & Access Switches) 3,000+ Wireless Access Points Multi-country WAN, Internet, SD-WAN and LAN Infrastructure What You Do Enterprise Security Infrastructure including Next-Generation Firewalls, NAC and Secure Access Technologies The Domain Leader will serve as the highest escalation point for all Network and Security-related operations while driving automation, resilience, compliance, cost optimization, service excellence, and continuous improvement. The successful candidate will combine deep technical expertise with strong people leadership, customer engagement, service governance, and transformation experience. Key Responsibilities Own Network & Security service delivery and governance. Manage Palo Alto, Arista, Wireless, WAN/LAN, VPN, and SD-WAN environments. Drive SLA, KPI, uptime, and customer satisfaction targets. Lead Incident, Problem, Change, and Major Incident Management. Ensure security compliance, audit readiness, and risk mitigation. Manage disaster recovery and business continuity planning. Drive automation, monitoring, and continuous improvement initiatives. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Palo Alto Firewalls Arista Switching Enterprise Wireless Networks WAN, LAN, VPN & SD-WAN Network Security & NAC ITIL / Service Management Incident & Problem Management Network Operations & Infrastructure Management Preferred Technical and Professional Experience PCNSE / Palo Alto Certifications Arista Certifications ITIL Certification Network Automation (Python, Ansible) Cloud Networking (AWS, Azure, GCP) Zero Trust & SASE Architecture AIOps / Network Observability Tools Large-scale Global Network Operations Experience Disaster Recovery & Business Continuity Expertise Being You