Operational Risk, Assistant Manager

Role Summary State Street uses third parties to support internal processes and the delivery of products and services to clients. These relationships are evaluated and risk-assessed through the Third-Party Risk Management (TPRM) Program. The Third-Party Risk Management Associate will support the effective execution of activities across one or more TPRM lifecycle pillars. Depending on business requirements, the role may include reviewing TPRM cases and engagement records, reviewing and challenging inherent risk assessments, coordinating supplier due diligence outreach, monitoring and reviewing due diligence submissions, preparing executive summaries, and managing relationships with internal and external stakeholders. The successful candidate will apply sound risk judgement, identify and resolve data or process inconsistencies, maintain complete and accurate records, and communicate TPRM requirements and assessment outcomes clearly. The role requires close collaboration with Engagement Managers, third-party suppliers, risk-domain subject matter experts, Business Advisors, Procurement, Legal, and TPRM teams to support timely, consistent, policy-aligned, and audit-ready outcomes. Job Duties and Responsibilities ·          Develop and maintain a strong understanding of State Street’s business lines, products and services, third-party operating model, and TPRM lifecycle requirements. ·          Review and evaluate TPRM SNOW cases, Archer engagement records, assessment records, and supporting documentation for completeness, accuracy, consistency, and compliance with applicable policies, standards and procedures ·          Manage assigned case queues, review and effectively challenge TPRM cases and support business lines in faster onboarding of third-party suppliers. ·          Identify inconsistencies or gaps in inherent risk questionnaire responses and work with Engagement Managers and relevant stakeholders to resolve issues before approval. ·          Apply knowledge of inherent risk questionnaire logic, scoring, question interdependencies, and due diligence triggers to confirm that the resulting inherent risk rating and due diligence requirements are appropriate. ·          Prepare and distribute due diligence questionnaires and supporting requirements to third-party suppliers or internal service providers within established timelines. ·          Monitor due diligence progress, perform follow-ups and escalations, and maintain clear records of outreach, responses, decisions, and outstanding actions. ·          Perform completeness and quality reviews of returned due diligence questionnaires and supporting artifacts before routing the assessment to the appropriate risk-domain subject matter experts. ·          Coordinate follow-up questions, clarification discussions, and supplier meetings; track responses and facilitate resolution of outstanding items.