Vendor Governance & Management, Vice President

State Street · Bangalore, India

Bangalore, IndiaSeniorPosted 7 Oct 2026Last checked 21 Oct 2026

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About the role

Who we are looking for The Vendor Governance & Management Manager is responsible for establishing and leading the governance framework for third-party vendor relationships across the organization. This role serves as the central point of coordination between internal business stakeholders, Procurement, Finance, Risk, SOW Owners, Project Managers, and external suppliers to ensure vendors deliver against contractual commitments, service expectations, compliance requirements, and strategic business objectives. The successful candidate will drive vendor performance management, operational governance, risk oversight, cost optimization, contract compliance, renewals, and supplier relationship management while fostering strong partnerships that support business continuity and organizational goals. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As Vendor Governance & Management Manager, you will Vendor Governance & Operating Model Design, implement, and continuously improve vendor governance frameworks, policies, standards, and processes. Establish structured engagement models and governance forums to drive vendor accountability and transparency. Standardize vendor management practices across the organization to ensure consistency, compliance, and operational efficiency. Develop and maintain governance dashboards, performance reporting, and executive-level scorecards. Vendor Performance Management Develop vendor scorecards and performance measurement frameworks aligned to business objectives. Monitor and report on vendor performance against established SLAs, KPIs, contractual commitments, and service standards. Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with strategic suppliers. Identify performance gaps, drive remediation plans, and ensure timely execution of corrective actions. Conduct trend analysis and provide actionable insights to leadership regarding vendor performance and service delivery. Contract & Service Management Partner with Procurement and Legal teams to manage vendor contractual obligations and compliance requirements. Ensure vendors deliver in accordance with agreed service levels, contract terms, and operational commitments. Maintain oversight of contract milestones, renewals, amendments, and termination requirements. Support contract negotiations by providing performance, financial, and risk insights. Workforce Management Support the Workforce lead on data collection and insights on Workforce. Support on Clarity roll out across Investment Management. Support in Clarity Reporting. Stakeholder & Relationship Management Act as the primary liaison between internal stakeholders and external vendors. Build and maintain strong partnerships with strategic suppliers to promote collaboration, innovation, and service excellence.

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